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Terms of Service

Last updated: September 17, 2026

1. The service

Rampa reviews websites and web apps for five things: accessibility (can everyone use it, including people using a screen reader — software that reads a page out loud — or a keyboard alone), security, privacy, basic legal pages, and the risk of an unexpected hosting bill. Checks run automatically. On paid plans, the Service also proposes code corrections and re-tests each one automatically before showing it to you. The Service is operated by an individual provider based in Ecuador ("we", "us").

2. What the review covers, and how

The free and standard review is passive: we look only at what a page already shows to any visitor or search engine — its HTML, its public scripts, its response headers, files it serves publicly — the same way a browser or a crawler would. We do not log in, guess passwords, or send data designed to break anything.

A small number of deeper checks (for example, testing whether a database's public key can read data it should not) only run once you have verified you own the site inside your account and given written authorization for that specific site. We never run those checks on a site we have not verified you control.

The review is automatic and does not replace a qualified professional. See section 6 for what that means for legal compliance.

3. Accounts

You need an account to monitor a site on a schedule or receive corrections. The one-time free scan does not require an account. You are responsible for keeping your credentials confidential and for all activity under your account. You must be at least 18 years old.

4. Acceptable use

5. Plans, billing and the Merchant of Record

Paid plans are billed monthly in advance. Payments are processed by Paddle.com, which acts as Merchant of Record: Paddle is the seller of record, issues invoices, and handles VAT/sales tax. Your card is charged by Paddle, and Paddle's buyer terms apply to the transaction. Plan limits are described on the pricing page and may change with notice; changes never apply retroactively to a paid period.

You can cancel at any time from the billing page. Cancellation takes effect at the end of the current billing period. Refunds are governed by our Refund Policy.

6. No legal advice, no conformance guarantee

Automated tools detect roughly half of WCAG (the Web Content Accessibility Guidelines) success criteria. A score of 100 does not mean a website is fully accessible or compliant with the ADA (the US Americans with Disabilities Act), the EAA (the EU's European Accessibility Act), Section 508 or any law. The Service is a passive, automated review — general technical information, not legal advice — and it does not certify compliance with any law. Any sample letter, cited case count, or report we publish for illustration is a general example, not a prediction about your specific site: a demand letter we show as a sample is always labeled "illustrative example — not a real letter." A full conformance claim still requires manual review by a qualified auditor. You remain solely responsible for your website and for meeting the law where you operate.

7. Suggested corrections

Part of the Service is produced with artificial intelligence. The plain-language explanations of each issue, and the corrections that rules alone cannot write (for example, describing an image or naming a button), are generated by a language model (Anthropic Claude). It receives only the affected element and its context, never your whole site. We then test every proposed correction against the same rule, in an isolated browser session, before showing it to you — but we cannot foresee every side effect on your specific site, and AI-generated text can still be wrong. Review a correction before you deploy it. We never modify your website ourselves.

8. Availability and data

We aim for high availability but the Service is provided "as is" without warranties of any kind. We store scan results, the HTML of affected elements, and your account email. See our Privacy Policy. You may delete a site or your account at any time; scan history is deleted with it.

9. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from the Service is limited to the amount you paid us in the three months before the claim. We are not liable for indirect, incidental or consequential damages, including legal claims brought against your website by third parties.

10. Changes and contact

We may update these terms; material changes will be announced by email at least 14 days in advance. Questions, or to ask us not to scan a site you own: hola@rampa.solutions (or the contact shown on your invoice).