Error · video-caption
Videos without captions
Deaf customers get nothing from your videos.
Who it leaves out: deaf people🔎 also SEO
How to fix it
Add a captions file to each video.
In the code
Add a <track kind="captions"> file to the video.
Where to fix it without code
If your site runs on one of these platforms, the fix is in the admin panel:
WordPress:
Upload a captions file (.vtt) in Media → your video → "Text tracks", or use YouTube captions and embed from there.Shopify:
Upload the video with captions to YouTube/Vimeo and embed it, or add a .vtt file in Content → Files and reference it in the theme.
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Automated testing covers roughly half of WCAG criteria; a full conformance claim also requires manual review. Technical information, not legal advice.