Skip to content

WordPress accessibility: the common errors and where to fix them

Every WordPress site we scan shares the same handful of failures. Here is each one: what it is, who it leaves out, and where in WordPress it is fixed. Where it says "theme", that is code, and the corrected HTML is what your developer needs.

  1. 1. Images without a description

    Fixed in the editor, no code

    A blind visitor's screen reader says "image" and nothing else. If the image is a product, a promo or a button, they simply don't know what it is.

    blind people (screen readers)

    Where in WordPress
    No developer needed: Media → Library → click the image → fill "Alternative Text". For images inside a page, click the image in the editor → block settings → Alt text.

    How to fix: Images without a description

  2. 2. Text that is hard to read

    Fixed in the editor, no code

    Some text is too light against its background. People with low vision, older customers, and anyone on a phone in sunlight can't read it. This is the most common finding in accessibility lawsuits.

    people with low vision · mobile users

    Where in WordPress
    Edit the page → click the text → Block panel → Typography → Color: pick a darker text colour. For the whole site: Appearance → Editor → Styles → Colors. Or paste the CSS below under Additional CSS.

    How to fix: Text that is hard to read

  3. 3. Links that don't say where they go

    Fixed in the editor, no code

    Links like "click here" or an image with no text are read as "link". Screen-reader users navigate by jumping between links, so these are dead ends.

    blind people (screen readers)

    Where in WordPress
    Edit the page → click the link → replace "click here" with words that say where it goes. For icon/image links, set the image's Alt text.

    How to fix: Links that don't say where they go

  4. 4. Form fields without a label

    Fixed in the editor, no code

    In your forms (checkout, contact, login) some fields don't say what goes in them. A blind customer hears "edit text" and can't complete the purchase.

    blind people (screen readers) · people with cognitive disabilities

    Where in WordPress
    If you use a form plugin (Contact Form 7, WPForms, Gravity): edit the form → give every field a visible Label. Placeholder text is not enough.

    How to fix: Form fields without a label

  5. 5. The page doesn't declare its language

    Fixed in the editor, no code

    Screen readers guess the language and read Spanish with an English voice (or vice versa): unintelligible.

    blind people (screen readers)

    Where in WordPress
    Settings → General → Site Language. Pick the language of your content and save.

    How to fix: The page doesn't declare its language

  6. 6. The page has no title

    Fixed in the editor, no code

    The browser tab is blank and screen readers can't say which page is open. Also hurts Google.

    blind people (screen readers) · people with cognitive disabilities

    Where in WordPress
    Settings → General → Site Title and Tagline; per page, use the page title or your SEO plugin (Yoast/Rank Math → SEO title).

    How to fix: The page has no title

  7. 7. Headings out of order

    Fixed in the editor, no code

    Titles skip levels (like a document going from chapter 1 to section 1.1.1). The page's outline stops making sense to screen readers.

    blind people (screen readers) · people with cognitive disabilities

    Where in WordPress
    Edit the page → click each heading → change its level (H2, H3) so they don't skip.

    How to fix: Headings out of order

  8. 8. Buttons too small to tap

    Needs the theme (code)

    Some buttons or links are smaller than a fingertip. Older customers and people with tremors miss them.

    people who can't use a mouse · mobile users

    Where in WordPress
    In WordPress this lives in your theme. Send the code below to whoever installed the theme, or apply it under Appearance → Editor (block themes) / Appearance → Customize → Additional CSS (styles).

    How to fix: Buttons too small to tap

  9. 9. Videos without captions

    Fixed in the editor, no code

    Deaf customers get nothing from your videos.

    deaf people

    Where in WordPress
    Upload a captions file (.vtt) in Media → your video → "Text tracks", or use YouTube captions and embed from there.

    How to fix: Videos without captions

  10. 10. Zoom is blocked on phones

    Fixed in the editor, no code

    Your site forbids pinch-to-zoom. Anyone who needs bigger text can't get it.

    people with low vision · mobile users

    Where in WordPress
    Usually set by the theme or a mobile plugin; check for a "disable zoom" option and turn it off, or apply the code below.

    How to fix: Zoom is blocked on phones

  11. 11. Buttons with no name

    Needs the theme (code)

    Icon-only buttons (menu, cart, close) are read as just "button". A blind customer can't tell the cart from the close button.

    blind people (screen readers) · people who can't use a mouse

    Where in WordPress
    In WordPress this lives in your theme. Send the code below to whoever installed the theme, or apply it under Appearance → Editor (block themes) / Appearance → Customize → Additional CSS (styles).

    How to fix: Buttons with no name

  12. 12. The page has no main heading

    Fixed in the editor, no code

    Blind users navigate by headings; without a main one the page has no starting point.

    blind people (screen readers) · people with cognitive disabilities

    Where in WordPress
    Edit the page → make the main title a Heading block set to H1 (most themes do this automatically with the page title).

    How to fix: The page has no main heading

Questions people ask

Is WordPress accessible out of the box?
The platform itself follows the guidelines reasonably well; the failures come from the theme, the apps or plugins, and the content (photos uploaded without a description). A scan of your own site says which.
Do I need a developer to fix accessibility on WordPress?
Not for most of it: alt text, page titles, headings, link text, colours and form labels are settings. Menus that ignore the keyboard, pop-ups that trap focus and unnamed icon links live in the theme; for those you need the corrected code.
Does an accessibility app or widget fix WordPress?
No. A widget changes what the visitor sees in the browser; the theme and the photos stay as they were, and lawsuits cite the code.

See what your WordPress site fails, in a minute

Enter your address. Every failure explained without jargon, the corrected code, and the exact menu where it is fixed. Free, no account.

One more chance: free scan · no account

Other platforms

Automated testing covers roughly half of WCAG criteria; a full conformance claim also requires manual review. Technical information, not legal advice.